UPVC WINDOWS FAQ
We have collated some of the main questions that we get asked on UPVC windows and thought to list them here so hopefully you will find the information you are looking for.
1./ Are your UPVC windows internally beaded or glazed?
Yes, all the windows from South Coast Windows are beaded/glazed as standard.
2./ Do your windows come with a frame?
All our windows are sold with an integral frame.
3./ Are the windows that you sell energy rated?
Yes. There is the option of either a C rated window or a window that is A rated.
4./ Can I fit the windows myself?
Yes, this is possible assuming that you have a basic level of DIY as they are not difficult to fit.
5./What is the depth of the window frame?
The depth is 70mm front to back on both shield and synergy systems.
6./ Does the frame come with the glass?
The glass is included, but it is supplied loose to enable you to glaze yourself.
7./ Do the windows come with a sill?
Yes. You can choose a sill at no additional cost.
8./ Are the window locks included?
Yes. The locks are fitted and included.
9./ What is the thickness of the glass unit?
The overall thickness is 28mm. That’s 4-20-4.
10./ Do the window frames come in any other colours than white?
South Coast Windows supply window frames that are available in 12 different colours & Woodgrain finishes.
11./ Do the windows come with a fixing kit?
There is the option to buy a fixing kit from South Coast Windows for £12 a window. However, look out for our FREE fixing kit promotion that we run from time to time.
12./ Are fitting instructions supplied?
Yes. We supply fitting instructions
13./ What are your delivery times?
Deliveries are usually made within 21 working days unless you have opted for Artisan colours. If you have ordered white UPVC windows these can be collected within 10 working days from when you placed your order.
14./ Are the windows covered under the distance selling regulations?
No. Our windows are made to your personal measurements and therefore classed as bespoke and not covered.
15./ Is the glass easy to fit in the frame?
Yes. The glass is secured with beading that snaps in and out.
16./ Can I visit your showroom?
Customers are more than welcome to visit the showroom and view our range of doors and windows. The opening hours are between 8am – 5pm Monday to Saturday & 10am-4pm on Sundays.