ive market place, we strive to use the best products available, from A+ rated Rehau or Synergy windows to quality Solidor Door Stop composite doors. But our customers can’t benefit from great products if quality installation is not provided with it. If we don’t employ qualified, fully trained installers, then we may as well use lower quality products on the market. That’s why at South Coast Windows we ensure that both our staff and products are the best!
Our installers and surveyors are MTC certified for FENSA approval. We ensure that our installation team receives ongoing training and inspections on a monthly basis, in which they are encouraged to work to quality, not a price.
As incentive to encourage our installers to perform to the highest standard possible, we introduced our installer of the month and installer of the year awards. Our awards have been running for two years now and we’ve found that it is simple and effective – without exception our installers want to have their photograph displayed on the winner’s board as the best installer at South Coast!
We offer a small financial benefit for each monthly award but the kudos of being top dogs seems to appeal to everybody. We push the boat out a bit more with our annual winners! In fact, last year’s winner sets off on a short cruise this month on Cunard’s Queen Elizabeth. By rewarding our winners we hope to show our appreciation for all their hard work and to ensure that all our valued customers continue to enjoy superb installation of our excellent products.